SFDC Tracking Dashboard for the Team
- The Scope: Centralizing cross-regional visibility for EMEA and NA product bookings and revenue oversight by establishing the team’s first native Salesforce presence.
- The Blueprint: Independently mastered Salesforce operations and collaborated with technical consultants to build a real-time tracking engine and integrated an automated weekly subscription reporting feature that saves the team 2 hours per week of manual reporting and mitigates business reporting risks.
Display Ad Banner Ticket Optimization (Wrike Intake Architecture)
- The Scope: Resolving a highly disruptive process gap where confusing brief structures frequently caused missing media files and lengthy design back-and-forths.
- The Blueprint: Redesigned and updated the parent Wrike intake briefs to introduce mandatory conditional logic questions for different types of ads and mandatory client info and assets, which successfully saved 1–2 hours of production time per ticket by standardizing use cases upfront and eliminating the “missing assets status,” which disrupts the production flow to a great extent.
Lead Gen Campaign Brief Optimization (80% Efficiency Acceleration)
- The Scope: Optimizing the double-opt-in (DO) campaign configuration workflow to remove systemic internal blocks and speed up processing timelines.
- The Blueprint: Formulated and embedded two targeted validation questions directly into the creative brief, which reduced client-success back-and-forth communication 4 out of 5 times, improving the PM team’s active processing speed by 80%.
Translation “Copy Extraction Form” (Department-Wide Standardization)
- The Scope: Standardizing the highly unorganized legacy translation processing method that frequently caused confusion, delivery errors, and structural production delays.
- The Blueprint: Architected a dedicated “Copy Extraction Form” to centralize multi-market asset processing and conducted targeted one-on-one training sessions with PMs and production teams to embed the format, which remains a permanent active utility across all in-house translation workflows.
AWS Lead Gen Forms & Picklist Update (Data Quality Improvement)
- The Scope: Correcting high-volume, global lead-generation picklist discrepancies, including duplicate entries, missing countries, and translation gaps across localized assets.
- The Blueprint: Built an advanced comparative framework to reconcile client lists with standard picklists and managed a multi-language translation rollout for 4 regional markets (FR/IT/ES/DE) via specialized vendors to fully standardize country arrays alphabetically, completely eliminating configuration errors in subsequent asset generation cycles.
The “Internal Review” Workflow on Wrike (Cross-Team Governance)
- The Scope: Eliminating severe project workflow disruptions caused by asset change requests midway through, while the team is in an active creative production cycle.
- The Blueprint: Created an “Internal Review” status tag in Wrike and aligned teams across departments to improve task tracking and prevent production delays.
Quality Control Guidelines For Video Production Team (Risk Mitigation Framework)
- The Scope: Standardizing brand and technical compliance protocols across a scaling multimedia and motion graphics team.
- The Blueprint: Created the department’s first Quality Control framework based on Netflix’s processes and implemented detailed tracking to identify errors before shipping, increasing production quality by 50%.
Comprehensive Enterprise Training & Onboarding Architecture (Scalable Mentorship)
- The Scope: Building a scalable system to train and prepare new hires across PM, QA, and Creative Design positions for rapid project immersion.
- The Blueprint: Authored the highly integrated Creative PM and QA day-wise training guides, developed interactive test task templates containing deliberate process errors to simulate live project management challenges, and built the Master Display Content Product Offering Deck used extensively by global Sales and CS teams to navigate complex display capabilities.